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Terms and Conditions

TERMS AND CONDITIONS OF THE WEB SITE

This document contains the Terms and Conditions of Use ("Terms and Conditions"), applicable to all natural persons over 18 years of age or legal, national or foreign, who access, acquire and / or subscribe to products and / or services offered by BANAFRESH EXPORT.("Product Importer for Personal Care") through its https website: / / www.banafresh.ec (the "website"). By accessing the website and using the materials contained in it, it is understood that you have read and fully accept these Terms and Conditions. If you do not fully or partially agree with these Terms and Conditions, the User should refrain from using the website.

1. About the domain

The administration of the https domain: / / www.banafresh.ec is the responsibility of Banafresh Export, whose main address is located on the Av. Pedro Menéndez Gilbert Edific. Emporium Piso 7 Guayaquil - Ecuador. For any consultation, you can contact Banafresh, e-mail information @ banafresh.ec or phone 04-200 3101 Our phone service is from Monday to Friday.

2. Definitions

The following definitions shall be taken for the purposes of these Terms and Conditions:

Banafresh:Website manager.

Product / services: All products promoted, offered and marketed through the website.

Website: Platform administered by Banafresh in which the various products offered are reported.

User: A natural person over 18 years of age or legal person who sails the website and / or the User who accepts these Terms and Conditions.

3. Subject matter and scope

The following terms and conditions govern the use you as a user give to the content of this website.

Banafresh is a company whose main purpose is:

  • THE CULTIVE OF BANANOS AND PLATANES.
  • SALE TO THE MAYOR OF BANANO AND PLATAN.
  • SALE TO THE MAYOR OF FRUIT, LEGUMBRES AND HORTALIZES.

The website provides general information about Banafresh and the products it offers. All the content present on the website allows the user to purchase the products offered on the website. The user must create an account on the website in order to acquire the products, and this will generate a commercial relationship between Banafresh and the website user.

The aim of the website is for users to access and acquire the product portfolio. No content of this website, or any other site owned, operated, licensed or controlled by Banafresh, can be duplicated, reproduced, republished, loaded, published, transmitted or distributed in any way. However, it is permitted to download material from this website exclusively for personal use, provided that all notices of copyright or property present in the materials are kept.

It is completely prohibited to distribute, modify, transmit, reuse, forward or use the content of this website for public or commercial purposes, including text, images, audio and video, without the prior and written authorization of Banafresh. It is also not allowed to use and / or make references to the links of the website.

In addition, the User should not send to Banafresh any confidential information without having previously consulted with one of our collaborators and having received permission to submit such information.

4. Intellectual property

All brands in general, service marks, commercial names, logos and icons are owned by Banafresh or third parties who have expressly authorized their use within the website. For this reason, the total or partial content of this website should be interpreted as a concession, by implication, impediment or otherwise, of any licence or right to use any registered mark that appears on this website without Banafresh's prior and written authorization. The use of the marks on this website, or any other content on this website, except as provided for therein, is strictly prohibited.

The images on this website are owned by Banfresh and can be used with the express permission of Banafresh. Any unauthorized use of the information and images contained here can result in a violation of the legal provisions on copyright, intellectual property, data privacy, advertising and internal communications guidelines and policies.

5. Protection of Personal Data

Banafresh guarantees its right to protection of personal data, which is why it will use them only on the basis of a legal basis for its processing.

6. Ownership of information

Any information, excluding personal data and information that you provide to Banafresh, through this website, by email or any other means, including data, questions, comments or suggestions, will be treated as non-confidential and not of your property and will become Banafresh's property. Information that does not correspond to personal data or information can be used for any purpose, including, but not limited to: reproduction, request, disclosure, transmission, publication, issue and shipment. Banafresh will be able to use any idea, concept, know-how or techniques contained in any communication you send to Banafresh through this website or by any other means for any purpose, including, but not limited to product development and marketing using such information.

7. Obligations of Users

In general, the User is required to comply with the Terms and Conditions, as well as to comply with the special warnings or instructions of use contained therein, on the website and to act always in accordance with the law, good customs and the requirements of good faith, using due diligence, and to refrain from using the website in any way that may prevent, damage or damage the normal functioning of the website, the goods or rights of Banafresh, its suppliers, its workers or in general of any third party.

The registration of minors on the website is prohibited. Banafresh is not responsible for the veracity and accuracy of the data disclosed by the User, and therefore cannot determine the age of the data.

In particular, and without any restriction on the previous paragraph during the use of the website, the User is required to:

   7.1.
Make use of this website in accordance with the Terms and Conditions set out in this document.
   7.2.
Perform legitimate operations, either in a personal way or in the name of the person legally represented.
   7.3.
Provide accurate information on the data requested in the registry through the website contact form or any of the means established on the website. Do not access third-party information via the website.
   7.4.
Do not allow unauthorized third parties to operate through the website without the express consent of the User himself.
   7.5.
Do not use false identities, or supplant the identity of others in the use of the website or in the use of any of its services, including the use in your case of passwords or third party access keys or in any other way.
   7.6.
Do not introduce, store or disseminate on or from the website any information or material that is defamatory, insulting, obscene, threatening, xenophobic, inciting violence to discrimination on the basis of race, sex, ideology, religion or that in any way violates the morals, public order, fundamental rights, public freedoms, honour, privacy or the image of third parties and in general the rules in force.
   7.7.
Do not enter, store or disseminate through the website any program, data, virus, code, or any other electronic or physical device that is likely to cause damage to the website, any of the services, or any of the Banafresh equipment, systems or networks, of any other user, of the suppliers or in general of any third party.
   7.8.
Do not carry out advertising or commercial activities through the website, and do not use its contents and information to forward advertising, or send messages for any other commercial purpose, or to collect or store personal data from third parties.
   7.9.
Do not destroy, alter, use for use, inuse or damage the electronic data, information, programmes or documents of Banafresh, its suppliers or third parties.
   7.10.
Do not introduce, store or disseminate through the website any content that violates intellectual property rights or business secrets of third parties, or in general any content from which it does not have, in accordance with the law, the right to make it available to third parties.
 
8. Update of information

Banafresh undertakes to make every effort to make the content of the website as precise as possible, even if it may contain inaccuracies or errors or not be updated, without any responsibility for Banafresh. In addition, Banafresh will be able to modify the content of the website at any time and without prior notice and will not make any commitment to update it at any time. It will be the responsibility of the Customer to consult, verify or ratify the information through the contact data provided for this purpose.

9. Banafresh's responsibility

The website administered by Banafresh serves to offer users about the different products marketed by it, as well as any queries that users have about products that can be marketed and / or offered by Banafresh.

You agree that Banafresh, in no case, will be liable for loss or damage of any kind, either for loss of profits, business, computer failure, loss of any kind of information, even if Banafresh was warned of the possibility of such damage.

10. User Registration

Any user who wishes to purchase Banafresh products must complete the registration through the account creation form in all fields with valid and true data. The User, under his or her sole responsibility, must complete the information with his or her personal data in a true, accurate and accurate manner. Banafresh is not responsible for the veracity and certainty of the data provided by the User.

The information collected by the website will allow it to validate and agitate the purchase, know the user's tastes and trends, improve the sales service, send promotions via mailing and contact the user in case of consent.

To register as a user it is mandatory to be of age and provide the required data. The registered user assumes that the account is personal and non-transferable.

The password is personal and non-transferable and must be generated by the user in accordance with the rules of robustness and complexity.

11. User Block

Failure or violation of any of these terms will result in Banafresh immediately closing the user's account, without this action generating any responsibility for Banafresh. In addition, the user and password generated by the client may be blocked by the website without notice when it is considered relevant by the client and when security is required. If this happens, the user will be able to generate a new user and password.

12. Disclaimer application

The User may request the website to release at any time to your account. The User is not required to provide an explanation of the reason for his application.

In order to improve the service, Banafresh may apply to the User for a rating of the service provided to the user.

13. Third party links

This website may have links to other websites maintained by third parties. We are not responsible for the content of such websites. The inclusion of any link to such websites does not imply the approval or support of these or their content, as it is not possible to ensure that the links on this website are correct at the time of their access. In addition, the links to third party websites on this site have been developed independently and maintained per person (s) over which we have no control.

Consequently, Banafresh does not assume any responsibility for the content of any site for which a hyperlink or similar has been incorporated. We believe that the provision of links to other publicly accessible websites is legally viable and consistent with the common and customary expectations of Internet users.

14. Products or services

Certain products or services can be available exclusively online through our website. These products or services may have limited quantities and / or may not be available for delivery.

Banafresh will try to show the images, colors, dimensions and other characteristics of all the products placed on the market and / or services offered on the website as accurately as possible, however, Banafresh does not guarantee that these are accurately displayed in all cases. A brief description of the products will be shown so that the user knows the details of the products.

In addition, the price of products placed on the market and / or services offered in US dollars and including the Value Added Tax (VAT) will be shown.

15. Product Guarantee

The products on the website will be guaranteed and their application will depend on whether the following requirements are met:

  • The user should present the original purchase invoice.
  • The security shall not apply to products acquired under the following conditions:
  • Products purchased in liquidation.
  • Products that have been mishandled.
  • Inadequate use or operation.
  • Products with damage generated during the mobilisation or fall of the product in the hands of the user.
  • By natural conditions (earthquake, flood, electric storm, etc.) or by accidental situations (fires, voltage or current fluctuations, vandalism, theft).

Procedures for making use of the guarantee of the products acquired.

The user can contact our email information @ banafresh.ec at the hours from 09: 00 am to 18: 00 pm from Monday to Friday.

The user shall attach the photos and / or videos of the product and the purchase invoice.

The user may make use of the guarantee as long as it is within the time required by the manufacturer. The time of the guarantee shall begin from the date of issue of the invoice.

The response times will be from 10 to 15 working days, from the receipt of the product in one of our offices.

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